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	<title>SMM Guru - The Social Media Marketing Guru &#187; Election 08&#8242;</title>
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		<title>Social Media Marketing and The Obama CRM Example</title>
		<link>http://www.smmguru.com/2008/11/05/social-meida-marketing-and-the-obama-crm-example</link>
		<comments>http://www.smmguru.com/2008/11/05/social-meida-marketing-and-the-obama-crm-example#comments</comments>
		<pubDate>Wed, 05 Nov 2008 17:35:02 +0000</pubDate>
		<dc:creator>Tyler</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Community Building]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social Media Marketing]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Election 08']]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[smm]]></category>

		<guid isPermaLink="false">http://www.smmguru.com/?p=480</guid>
		<description><![CDATA[When it comes to social media, building a relationship with your users is the first step. Naturally CRM or Customer Relationship Management should be a part of your campaign if not a major part of it. A perfect example of the power a well managed social media campaign along with CRM is Obama becoming America&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-481" style="margin: 0pt 10px 0pt 0pt; float:left;" title="Obama 2008 44th President" src="http://www.smmguru.com/wp-content/uploads/2008/11/large_obama_pennsylvania.jpg" alt="" width="242" height="184" />When it comes to social media, building a relationship with your users is the first step. Naturally CRM or Customer Relationship Management should be a part of your campaign if not a major part of it. A perfect example of the power a well managed social media campaign along with CRM is Obama becoming America&#8217;s 44th President.</p>
<p>The Obama camp took advantage of many social media outlets to increase their influence amongst the younger generations and obviously it worked. They developed relationships on networks including <a href="http://twitter.com/BarackObama" target="_blank">Twitter</a>, <a href="http://www.linkedin.com/in/BarackObama" target="_blank">LinkedIn</a>, <a href="http://www.myspace.com/BarackObama" target="_blank">MySpace</a>, <a href="http://www.facebook.com/barackobama" target="_blank">Facebook</a>, and others. The <a href="http://barackobama.com" target="_blank">Barack Obama website</a> also played a large role in connecting people with Obama. While it is obvious that Barack himself does not manage, reply, and update these accounts on his own you can still see what a major role social media marketing can play. I think that without leveraging social media the way that the Obama camp has, their early victory may have been delayed or possibly never happened at all.</p>
<p>By focusing on creating a more one on one relationships with citizens, the Obama camp developed a highly scalable social media campaign that proves SMM is not just for bloggers and affiliate marketers. Their campaign was designed to:</p>
<ul>
<li>Get the message out, more importantly to the young people.</li>
<li>Keep the message fresh.</li>
<li>Stick to their story and let the truth be known.</li>
<li>Track and stay in touch with interested visitors.</li>
<li>Develop a worthwhile, engaging relationship with voters.</li>
</ul>
<p>Non the less it was interesting to see what a major difference the online presence made. While social media played a large role in Barack&#8217;s win, I still think John Mccain would have won if he campaigned the way he did his concession speech. I think they went the wrong direction trying to make Mccain appeal to an audience he should not have and it cost him the election.</p>
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